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frequently asked questions
- What are your hours?
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Our office hours are 10am-6pm, Monday-Friday. You may contact us anytime in that time frame. Although we do work weekend events upon requests, we do not often answer messages, emails, or calls after office hours.
- Where are you located?
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We are located in Miami Lakes, FL. You may choose to come to our home studio or have us travel to your event/location desired for your pictures!
- What payment options do you accept?
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We accept Zelle, Venmo, cash, and direct card payment for products ordered on our website. Please message us for more information regarding payments.
- Do you have a cancellation policy?
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We request that clients cancel their bookings at least 1 week prior to the event for their refund. If an emergency is presented and the booking needs to be cancelled later, please notify us immediately.