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frequently asked questions

What are your hours?: Our office hours are 10am-6pm, Monday-Friday. You may contact us anytime in that time frame. Although we do work weekend events upon requests, we do not often answer messages, emails, or calls after office hours.
Where are you located?: We are located in Miami Lakes, FL. You may choose to come to our home studio or have us travel to your event/location desired for your pictures!
What payment options do you accept?: We accept Zelle, Venmo, cash, and direct card payment for products ordered on our website. Please message us for more information regarding payments.
Do you have a cancellation policy?: We request that clients cancel their bookings at least 1 week prior to the event for their refund. If an emergency is presented and the booking needs to be cancelled later, please notify us immediately.

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